Brasserie Restaurant Supervisor

Ardencote; Lye Green; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Spa access

Employee discounts

Pension scheme

Free parking

Refer‑a‑Friend

Job summary

Ardencote is seeking a confident Brasserie Restaurant Supervisor to support the day‑to‑day running of our restaurant at Ardencote Hotel & Spa. This hands‑on role focuses on leading a team, delivering high standards and ensuring memorable guest experiences.

You will work alongside our Restaurant Management team to maintain exceptional service, oversee staffing, and ensure smooth operations during busy services. Join a friendly, professional team committed to hospitality excellence.

Qualifications

• Must be passionate about hospitality and great customer service.
• Must be confident supervising and motivating a team.
• Must be organised and comfortable working in a busy restaurant environment.
• Must be friendly, approachable and professional.
• Must be able to communicate clearly with both guests and colleagues.
• Must be proactive and happy to get involved wherever needed.
• Must be committed to maintaining high standards of service, cleanliness and safety.

Responsibilities

• Leading, supporting and motivating the Food & Beverage team during service.
• Helping create memorable experiences for every guest.
• Making sure our restaurant standards are consistently maintained.
• Supporting daily restaurant planning and staffing.
• Briefing the team on menus, dietary requirements, VIPs and special requests.
• Training and developing team members to help them perform at their best.
• Completing opening and closing procedures.
• Maintaining excellent cleanliness, presentation and uniform standards.
• Helping resolve guest queries and concerns, escalating when needed.
• Supporting stock and wastage recording.
• Making sure Health & Safety, COSHH and food service procedures are followed.

Skills

Leadership

Customer service

Communication

Team supervision

Hospitality

Problem solving

Job description

Brasserie Restaurant Supervisor
Location: Ardencote Hotel & Spa, Warwickshire
Reporting To: Restaurant Manager, Assistant Restaurant Manager
Estimated Start Date: 23 November 2026

Join our Food & Beverage team and help us deliver exceptional guest experiences

We’re looking for a confident and enthusiastic Brasserie Restaurant Supervisor to support the day-to-day running of our restaurant

This is a hands‑on role for someone who loves hospitality, enjoys leading a team and takes pride in delivering brilliant service

As Restaurant Supervisor, you’ll work alongside our Restaurant Management team to make sure every service runs smoothly and our guests receive the high standards they expect

What You'll Be Doing

• Leading, supporting and motivating the Food & Beverage team during service
• Helping create memorable experiences for every guest
• Making sure our restaurant standards are consistently maintained
• Supporting daily restaurant planning and staffing
• Briefing the team on menus, dietary requirements, VIPs and special requests
• Training and developing team members to help them perform at their best
• Completing opening and closing procedures
• Maintaining excellent cleanliness, presentation and uniform standards
• Helping resolve guest queries and concerns, escalating when needed
• Supporting stock and wastage recording
• Making sure Health & Safety, COSHH and food service procedures are followed

About You

• Must be passionate about hospitality and great customer service
• Must be confident supervising and motivating a team
• Must be organised and comfortable working in a busy restaurant environment
• Must be friendly, approachable and professional
• Must be able to communicate clearly with both guests and colleagues
• Must be proactive and happy to get involved wherever needed
• Must be committed to maintaining high standards of service, cleanliness and safety

Additional Information:

• Full‑time - Working 37.5 hours per week
• Working 5 out of 7 days a week
• Shift Pattern: As required
• Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business
• Applicants must have the right to work in the UK at the time of application and throughout their employment. Unfortunately, sponsorship is not available for this position, either now or in the future

What We Offer

• Complimentary Spa Day on work anniversaries at any of our company spas
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer‑a‑Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On‑line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities

This is an opportunity to take an important leadership role within the Brassiere, working alongside the Restaurant Manager to shape the guest experience, develop a brilliant team and continually raise standards

If you’re passionate about hospitality, love leading from the floor and want to help create dining experiences guests remember, we’d love to hear from you

People say you can’t choose your family, well we choose you to be part of ours!