Brasserie Restaurant Supervisor

Ardencote; Stratford-on-Avon; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Complimentary Spa Day

Leisure & spa facilities access

Pension scheme

Free parking

Employee discounts

Refer-a-Friend

Induction & training

Perkbox benefits

Online doctor support

Supportive work environment

Job summary

Ardencote Hotel & Spa in Warwickshire is seeking a Brasserie Restaurant Supervisor to lead the Food & Beverage team during service and ensure guests receive outstanding service. You will work alongside the Restaurant Management team to maintain high standards and guide staff through daily operations.

The role requires a hands-on leader who can organise busy service, train team members, manage stock and safety procedures, and ensure a positive guest experience from start to finish.

Qualifications

• Passion for hospitality and guest service.
• Ability to supervise and motivate a team.
• Strong organisation to manage a busy restaurant.

Responsibilities

• Lead the Food & Beverage team during service.
• Deliver memorable guest experiences.
• Maintain high restaurant standards and presentation.
• Assist with daily planning and staffing.
• Brief the team on menus, dietary needs, VIPs and requests.
• Train and develop team members to perform at their best.
• Handle opening and closing procedures.
• Ensure cleanliness, uniform standards and safety procedures.
• Resolve guest queries, escalating as needed.
• Support stock and wastage recording.

Skills

Hospitality

Customer service

Team supervision

Organization

Communication

Proactive

Safety awareness

Job description

Brasserie Restaurant Supervisor
Location: Ardencote Hotel & Spa, Warwickshire
Reporting To: Restaurant Manager, Assistant Restaurant Manager
Estimated Start Date: 23 November 2026

Join our Food & Beverage team and help us deliver exceptional guest experiences

We’re looking for a confident and enthusiastic Brasserie Restaurant Supervisor to support the day-to-day running of our restaurant

This is a hands‑on role for someone who loves hospitality, enjoys leading a team and takes pride in delivering brilliant service

As Restaurant Supervisor, you’ll work alongside our Restaurant Management team to make sure every service runs smoothly and our guests receive the high standards they expect

What You'll Be Doing

• Leading, supporting and motivating the Food & Beverage team during service
• Helping create memorable experiences for every guest
• Making sure our restaurant standards are consistently maintained
• Supporting daily restaurant planning and staffing
• Briefing the team on menus, dietary requirements, VIPs and special requests
• Training and developing team members to help them perform at their best
• Completing opening and closing procedures
• Maintaining excellent cleanliness, presentation and uniform standards
• Helping resolve guest queries and concerns, escalating when needed
• Supporting stock and wastage recording
• Making sure Health & Safety, COSHH and food service procedures are followed

About You

• Must be passionate about hospitality and great customer service
• Must be confident supervising and motivating a team
• Must be organised and comfortable working in a busy restaurant environment
• Must be friendly, approachable and professional
• Must be able to communicate clearly with both guests and colleagues
• Must be proactive and happy to get involved wherever needed
• Must be committed to maintaining high standards of service, cleanliness and safety

Additional Information:

• Full‑time - Working 37.5 hours per week
• Working 5 out of 7 days a week
• Shift Pattern: As required
• Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business
• Applicants must have the right to work in the UK at the time of application and throughout their employment. Unfortunately, sponsorship is not available for this position, either now or in the future

What We Offer

• Complimentary Spa Day on work anniversaries at any of our company spas
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer‑a‑Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On‑line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities

This is an opportunity to take an important leadership role within the Brassiere, working alongside the Restaurant Manager to shape the guest experience, develop a brilliant team and continually raise standards

If you’re passionate about hospitality, love leading from the floor and want to help create dining experiences guests remember, we’d love to hear from you

People say you can’t choose your family, well we choose you to be part of ours!