Brand & Fan Experience Executive

BRIGHTON & HOVE ALBION FOOTBALL CLUB; Kingston Buci; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Reasonable adjustments

Job summary

Brighton & Hove Albion FC is seeking a Brand & Fan Experience Executive to elevate matchday and non-matchday experiences at the American Express Stadium. In this role you will spearhead fanzone activities, immersive experiences and partner activations while ensuring smooth logistics and a standout fan journey.

You will work across data and email platforms to gather insights, coordinate supplier risk assessments, parking, mascots, and fan interactions, transforming insights into growth of our

Responsibilities

• Lead fanzone activities and immersive fan experiences.
• Coordinate partner activations and non-matchday events.
• Manage supplier risk assessments and parking logistics.
• Look after mascots Gully and Sally and other fan-facing elements.
• Engage with fans, gather feedback and translate insights into audience growth and brand improvement.

Job description

Role: Brand & Fan Experience Executive Hours: 35 hours per week, Monday to Friday. Matchday working included (time in lieu accrued after 5 matches) Location: American Express Stadium, Brighton, BN1 9BL Contract Type: Permanent Deadline Day: 23rd November 2026 Brighton & Hove Albion FC is a professional football club competing at the highest level of football on a global stage. At the heart of everything we do is our commitment to high performance, continuous improvement, professional excellence, and making a positive impact. Score your next career goal with us Step up and bring matchday magic to life for both our men's and women's first teams! In this dynamic role, you'll spearhead vibrant fanzone activities, immersive experiences and partner activations. Beyond the pitch, you'll orchestrate non-matchday events. We need someone who can handle the crucial behind-the-scenes details from supplier risk assessments and parking logistics to looking after our beloved mascots, Gully and
Sally! Ultimately, you'll be on the front lines engaging with fans, gathering feedback, and constantly innovating ways to elevate the experience, grow our audience, and build the brand. Could this be you? You are driven by a genuine passion to constantly improve the matchday experience. But you also know that delivering the magic takes serious organization. You balance your big, creative ideas with top-tier planning and prioritizing skills. You don't just guess what the fans want, you use your experience with data, research, and email platforms to uncover real insights and execute strategies that grow our audience. Ready to make an impact? Discover your potential, our culture and your future perks. To ensure we get the best out of you in the recruitment process, please let us know if you require any reasonable adjustments. Please contact the team