Brand Experience Specialist — Flexible Schedule

ABERCROMBIE AND FITCH; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr·

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative in Greater London to warmly welcome customers, assist with product selection, and maintain an inviting store environment. You’ll help with replenishment, merchandising, and ensure smooth checkout and return processes.

Role emphasizes friendly customer engagement, reliability, and flexibility across duties, with opportunities for career progression within the brand. Join a global team committed to inclusive service and stylish presentation.

Qualifications

• Experience delivering warm, inclusive customer service.
• Ability to balance customer engagement with operational tasks.
• Strong attention to detail and organizational skills.
• Reliable attendance and punctuality.

Responsibilities

• Provide warm, welcoming service and assist customers with finding products and styling guidance.
• Support replenishment and maintain a neat, visually consistent selling environment.
• Process purchases, returns, and exchanges accurately and with a positive checkout experience.
• Support online orders, in-store pick-up, and ship-from-store packaging to create a seamless omni-channel experience.

Skills

Customer service

Product knowledge

Organization

Reliability

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative in Greater London to warmly welcome customers, assist with product selection, and maintain an inviting store environment. You’ll help with replenishment, merchandising, and ensure smooth checkout and return processes.

Role emphasizes friendly customer engagement, reliability, and flexibility across duties, with opportunities for career progression within the brand. Join a global team committed to inclusive service and stylish presentation.