Brand Experience Ambassador | Flexible Schedule & Growth

ABERCROMBIE AND FITCH; Greater London; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Opportunities for career advancement

Brand affiliate

Training and development

A global team of People

Job summary

Abercrombie & Fitch Co. in London is seeking Brand Representatives to bring the store experience to life, engaging customers with warmth and helping them find what they need while keeping the environment welcoming and well-presented.

You will support in-store sales, assist with online orders and returns, and ensure neat presentation across departments. The position starts at £12.00 per hour with a flexible schedule, merchandise discounts, and opportunities for career progression.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized environment.
• Cash Wrap Operations: Process purchases, returns, and exchanges efficiently and positively.
• Online Orders: Support Save the Sale orders and in-store pick-up/ship-from-store processes.

Skills

Customer service

Visual merchandising

Cash handling

Omnichannel selling

Job description

Abercrombie & Fitch Co. in London is seeking Brand Representatives to bring the store experience to life, engaging customers with warmth and helping them find what they need while keeping the environment welcoming and well-presented.

You will support in-store sales, assist with online orders and returns, and ensure neat presentation across departments. The position starts at £12.00 per hour with a flexible schedule, merchandise discounts, and opportunities for career progression.