Brand Experience Associate — Flexible Schedule & Growth

AFH STORES UK LIMITED; Gloucester; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in the United Kingdom to engage customers, maintain a welcoming store environment, and support omni-channel shopping experiences. You will help customers find products, provide styling guidance, and ensure well-presented merchandising across categories.

The role emphasizes reliable attendance, strong organization, and the ability to thrive in a dynamic retail setting with opportunities for career advancement and brand affiliate status.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives in the United Kingdom to engage customers, maintain a welcoming store environment, and support omni-channel shopping experiences. You will help customers find products, provide styling guidance, and ensure well-presented merchandising across categories.

The role emphasizes reliable attendance, strong organization, and the ability to thrive in a dynamic retail setting with opportunities for career advancement and brand affiliate status.