Brand Experience Ambassador — Flexible Schedule & Growth

ABERCROMBIE AND FITCH; Greater London; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in the United Kingdom to engage customers and create a welcoming store environment. You will assist with finding products, provide styling guidance, and help maintain presentation standards across departments.

You’ll support replenishment, merchandising, and seamless checkout experiences, including handling returns and orders. The role emphasizes reliability, inclusivity, and strong organizational skills.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives in the United Kingdom to engage customers and create a welcoming store environment. You will assist with finding products, provide styling guidance, and help maintain presentation standards across departments.

You’ll support replenishment, merchandising, and seamless checkout experiences, including handling returns and orders. The role emphasizes reliability, inclusivity, and strong organizational skills.