Brand Experience Ambassador — Flexible Schedule

ABERCROMBIE AND FITCH; Sheffield; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Becoming a Brand Affiliate

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative to deliver a welcoming store experience, assist customers with styling, and maintain an attractive sales floor across categories.

You will support omni‑channel tasks including online orders, in‑store pick‑ups, and shipments, while upholding presentation standards and friendly checkout service. This role emphasizes reliability, and flexible schedule adherence.

Qualifications

• Ability to create a welcoming customer experience.
• Comfort working in a dynamic environment balancing customer engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized environment with presentation standards.
• Cash Wrap Operations: Process purchases, returns, and exchanges efficiently with a friendly checkout experience.
• Online Orders: Support Save the Sale, In-Store Pick-Up, and ship-from-store orders.

Skills

Customer service

Communication

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative to deliver a welcoming store experience, assist customers with styling, and maintain an attractive sales floor across categories.

You will support omni‑channel tasks including online orders, in‑store pick‑ups, and shipments, while upholding presentation standards and friendly checkout service. This role emphasizes reliability, and flexible schedule adherence.