Brand Experience Partner & Coach | Flexible Hours

JOHN LEWIS; Oxford; On-site; GBP 21,000 - 27,000; Full time

Job summary

John Lewis in the United Kingdom is seeking a Brand Sponsored Partner to elevate customer experiences and drive sales. You will collaborate with colleagues, the Brand, and Team Manager to deliver excellent service, maintain shop standards, stock availability, and cleanliness, while building loyalty to our brand for a lifetime.

The role emphasises engaging with customers, personalised and social marketing, and contributing to promotions and events.

Qualifications

• Basic IT literacy
• Strong communication skills

Responsibilities

• Delivering excellent and market leading customer experiences.
• Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations.
• Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing.
• Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes.
• Helping to create and supporting marketing events to drive footfall and secure new customers.
• Maximising productivity by offering ideas for continuous improvements.

Skills

Basic IT literacy

Strong communication

Job description

John Lewis in the United Kingdom is seeking a Brand Sponsored Partner to elevate customer experiences and drive sales. You will collaborate with colleagues, the Brand, and Team Manager to deliver excellent service, maintain shop standards, stock availability, and cleanliness, while building loyalty to our brand for a lifetime.

The role emphasises engaging with customers, personalised and social marketing, and contributing to promotions and events.