Brand Experience Partner — Retail & Promotions

John Lewis plc; Southampton; Vor Ort; GBP 18.000 - 19.000; Teilzeit

Zusammenfassung

John Lewis Partnership in Southampton is seeking a Brand Sponsored Partner. You will deliver outstanding customer experiences, engage with customers to understand needs, and promote the John Lewis brand in-store and via social marketing.

You’ll adapt to varied shifts and work across seven days, including early starts, late finishes, evenings and weekends. Role includes a £3.75 night premium for hours 22:00–06:00 and a temporary contract with 37.5 hours per week.

Qualifikationen

• Basic IT literacy and strong communication skills.
• Experience in customer-facing roles is helpful but not required.
• Willingness to work varied hours including evenings and weekends.

Aufgaben

• Deliver excellent and market-leading customer experiences.
• Identify customer needs and resolve queries or complaints.
• Engage customers with John Lewis brand through personalised interactions and social marketing.
• Track best sellers and sales performance to support promotions and newness.
• Assist in marketing events to drive footfall and attract new customers.
• Suggest ideas for continuous improvements to maximise productivity.

Kenntnisse

IT literacy

Communication

Jobbeschreibung

John Lewis Partnership in Southampton is seeking a Brand Sponsored Partner. You will deliver outstanding customer experiences, engage with customers to understand needs, and promote the John Lewis brand in-store and via social marketing.

You’ll adapt to varied shifts and work across seven days, including early starts, late finishes, evenings and weekends. Role includes a £3.75 night premium for hours 22:00–06:00 and a temporary contract with 37.5 hours per week.