Brand Experience & Sales Partner (Flexible Hours)

John Lewis & Partners; Glasgow; On-site; GBP 12,000 - 18,000; Full time

Job summary

John Lewis & Partners in the United Kingdom is seeking a customer-focused team member to deliver excellent experiences and support brand initiatives. You will help maintain shop standards, assist customers, and contribute to promotional activities across displays and merchandising.

The role emphasises strong communication, reliable service, and a friendly approach to building customer loyalty and store performance. Training will be provided for brand standards and customer engagement.

Qualifications

• Basic IT literacy and good numeracy.
• Clear and friendly communication with customers and colleagues.

Responsibilities

• Deliver excellent customer experiences and market-leading service.
• Acknowledge customers and identify their needs and expectations, resolving queries or complaints.
• Enable direct engagement with John Lewis branding through personalised and social marketing.
• Be aware of best sellers and sales performance to support promotions and newness.
• Assist in marketing events to drive footfall and attract new customers.
• Suggest ideas to improve productivity and store efficiency.

Skills

Basic IT literacy

Strong communication

Job description

John Lewis & Partners in the United Kingdom is seeking a customer-focused team member to deliver excellent experiences and support brand initiatives. You will help maintain shop standards, assist customers, and contribute to promotional activities across displays and merchandising.

The role emphasises strong communication, reliable service, and a friendly approach to building customer loyalty and store performance. Training will be provided for brand standards and customer engagement.