Brand Experience Partner & Coach — Flexible Hours

John Lewis & Partners; Oxford; Vor Ort; GBP 21.000 - 25.000; Vollzeit

Zusammenfassung

John Lewis & Partners in Oxford is seeking a Brand Sponsored Partner who can deliver exceptional customer experiences while supporting the Brand and Team Manager to drive sales. You will maintain store standards, showcase products, engage customers with personalised marketing, and help run events to attract new customers.

Training will be provided to ensure you perform at your best. You will also contribute to developing promotions based on best sellers and customer feedback, and help foster a

Qualifikationen

• Basic IT literacy skills.
• Strong communication skills.

Aufgaben

• Delivering excellent and market leading customer experiences.
• Put the customer at the heart of everything by proactively acknowledging them and taking the time to identify their needs and expectations. Ensuring these are consistently met and customer queries or complaints are resolved.
• Ensuring every customer has the opportunity to engage directly with the John Lewis brand and the Brand you support through personalised and social marketing.
• Being aware of your best sellers and sales performance to help drive promotions and newness such as seasonal changes.
• Helping to create and supporting marketing events to drive footfall and secure new customers.
• Maximising productivity by offering ideas for continuous improvements.

Kenntnisse

Basic IT literacy

Strong communication

Jobbeschreibung

John Lewis & Partners in Oxford is seeking a Brand Sponsored Partner who can deliver exceptional customer experiences while supporting the Brand and Team Manager to drive sales. You will maintain store standards, showcase products, engage customers with personalised marketing, and help run events to attract new customers.

Training will be provided to ensure you perform at your best. You will also contribute to developing promotions based on best sellers and customer feedback, and help foster a