Brand Experience Associate - Flexible Schedule & Growth

ABERCROMBIE AND FITCH; Braintree; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging customers with care and representing our brand authentically. You will help create a welcoming environment and assist shoppers in finding what they need while upholding presentation standards.

This role offers a flexible schedule, merchandise discounts, and opportunities for career advancement within a global omnichannel retailer. A welcoming, inclusive attitude is essential.

Qualifications

• Customer experience-focused role with welcoming service.
• Assist customers with product selection and styling guidance.
• Support replenishment and maintain clean, organized, visually consistent sales environment.
• Process purchases, returns, and exchanges at the cash wrap.
• Support Save the Sale orders and fulfill in-store pickup.

Responsibilities

• Provide warm, welcoming service to all customers.
• Anticipate needs and offer product support across categories.
• Maintain presentation standards and optimize store layout.
• Process purchases, returns, and exchanges efficiently.

Skills

Customer service

Sales support

Merchandising

Cash handling

Attendance reliability

Organizational skills

Tools

POS system

Omnichannel support

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging customers with care and representing our brand authentically. You will help create a welcoming environment and assist shoppers in finding what they need while upholding presentation standards.

This role offers a flexible schedule, merchandise discounts, and opportunities for career advancement within a global omnichannel retailer. A welcoming, inclusive attitude is essential.