Customer Experience & Styling Specialist — Flexible Schedule

ABERCROMBIE AND FITCH; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Brand Affiliate Opportunity

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative to deliver a welcoming, authentic store experience. You’ll help customers find items, offer styling advice, and keep the sales floor well-presented and organized.

This role also involves processing purchases and returns, while supporting online orders (in-store pick-up and ship-from-store). Reliability and attention to detail are essential, with a flexible schedule and opportunities for career progression.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Support Save the Sale orders, In-Store Pick-Up, and ship-from-store orders.

Skills

Customer service

Sales support

Retail operations

Communication

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative to deliver a welcoming, authentic store experience. You’ll help customers find items, offer styling advice, and keep the sales floor well-presented and organized.

This role also involves processing purchases and returns, while supporting online orders (in-store pick-up and ship-from-store). Reliability and attention to detail are essential, with a flexible schedule and opportunities for career progression.