Brand Ambassador — Customer Experience & Styling

ABERCROMBIE AND FITCH; Liverpool; On-site; GBP 26,380,000 - 35,723,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking a retail Brand Representative in the United Kingdom. You will deliver a welcoming customer experience, assist shoppers with product selection, and maintain a visually consistent sales floor across categories.

You will support replenishment, processing purchases and returns, and help fulfill online orders for in‑store pickup. The role emphasizes reliability, teamwork, and adaptable scheduling.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Assist with omni‑channel tasks including Save the Sale orders and in‑store pickup.

Skills

Customer service

Communication

Organization

Attendance

Job description

Abercrombie & Fitch Co. is seeking a retail Brand Representative in the United Kingdom. You will deliver a welcoming customer experience, assist shoppers with product selection, and maintain a visually consistent sales floor across categories.

You will support replenishment, processing purchases and returns, and help fulfill online orders for in‑store pickup. The role emphasizes reliability, teamwork, and adaptable scheduling.