Brand Counter Lead - Customer Experience & Sales

The Estée Lauder Companies Inc.; Glasgow; On-site; GBP 24,000 - 32,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a Counter Lead to support the Brand in driving sales turnover and market share by staying consumer focused and delivering outstanding service in-store.

You will reflect a credible brand image, manage replenishment and merchandising, implement local marketing initiatives, and ensure brand standards across all store activities to maximise commercial results. With experience in fast-paced retail, you will communicate effectively, prioritise tasks, and use

Qualifications

• Experience in a fast-paced retail and/or consumer facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organisation and prioritisation skills.

Responsibilities

• Reflect a credible and professional Brand image to all consumers at all times.
• Maximise sales through selling, service and retail standards.
• Deliver Brand strategy and local plan through merchandising and events.
• Manage stock deliveries, replenishment and store administration within Company timeframes.
• Deliver excellent standards of service and maintain a zero-complaints culture.

Skills

Fast-paced retail

Self development

Commercial awareness

Communication & organisation

Job description

The Estée Lauder Companies Inc. is seeking a Counter Lead to support the Brand in driving sales turnover and market share by staying consumer focused and delivering outstanding service in-store.

You will reflect a credible brand image, manage replenishment and merchandising, implement local marketing initiatives, and ensure brand standards across all store activities to maximise commercial results. With experience in fast-paced retail, you will communicate effectively, prioritise tasks, and use