Brand Ambassador & Store Lead — Fashion Styling

Moss; Kingston upon Thames; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading menswear brand in Kingston upon Thames seeks a dedicated Brand Ambassador to enhance customer experiences. Candidates should have prior retail or hospitality experience and a passion for fashion. Responsibilities include delivering exceptional service, leading colleagues, and maximising sales. The role offers numerous benefits including a substantial employee discount, performance bonuses, and ongoing personal development opportunities. Ideal for individuals who embody the brand's core values and are eager to contribute positively to the customer journey.

Benefits

70% employee discount

Generous bonus scheme

Financial support for commuting

Cycle to Work Scheme

Discounted Gym Membership

Life Insurance

Ongoing Development opportunities

Online learning platform

Qualifications

• Prior experience in retail or customer service.
• Excellent knowledge of fashion trends.
• Ability to leverage sales data for store improvements.

Responsibilities

• Lead and empower colleagues, ensuring customer focus.
• Deliver exceptional customer experiences using Moss's service steps.
• Maximise sales and service goals in every interaction.

Skills

Customer service excellence

Strong product knowledge

Communication abilities

POS systems familiarity

Data analytics

Job description

A leading menswear brand in Kingston upon Thames seeks a dedicated Brand Ambassador to enhance customer experiences. Candidates should have prior retail or hospitality experience and a passion for fashion. Responsibilities include delivering exceptional service, leading colleagues, and maximising sales. The role offers numerous benefits including a substantial employee discount, performance bonuses, and ongoing personal development opportunities. Ideal for individuals who embody the brand's core values and are eager to contribute positively to the customer journey.