Branch Supervisor — Trade Counter & Delivery Lead

Wolseley UK; Macclesfield; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Annual leave progression

Pension scheme (matched up to 9%)

Bonus opportunities

Healthcare

YuLife app

Cycle to Work

Job summary

Wolseley UK’s Plumb Centre in Macclesfield is seeking a Branch Supervisor to help run the branch operations. You will guide a team, assist on the trade counter, and contribute to sales and customer satisfaction while coordinating deliveries in the local area.

The role is full-time with 40 hours per week, and occasional Saturday overtime. A full driving licence is essential, with forklift training available if needed.

Qualifications

• Full Driving Licence is essential.
• Forklift licence desirable but training provided.
• Previous merchant/industry experience preferable.
• Prior experience as a supervisor in a face-to-face sales environment is essential.

Responsibilities

• Assist the Branch Manager with day-to-day operations and take charge in their absence.
• Supervise and support colleagues, providing guidance, training and performance feedback to achieve targets.
• Serve customers at the trade counter with product knowledge and advice.
• Develop the customer base, improve retention, satisfaction, product mix and range.
• Identify and recommend ways to improve profits.
• Build rapport with suppliers.
• General warehouse duties including goods in/out, picking and packing (heavy stock).
• Drive a 3.5T van delivering to customers in the local area.
• Ensure compliance with policies and procedures.

Skills

Driving licence

People management

Sales experience

Team player

Strong work ethic

Tools

Forklift licence

Job description

Wolseley UK’s Plumb Centre in Macclesfield is seeking a Branch Supervisor to help run the branch operations. You will guide a team, assist on the trade counter, and contribute to sales and customer satisfaction while coordinating deliveries in the local area.

The role is full-time with 40 hours per week, and occasional Saturday overtime. A full driving licence is essential, with forklift training available if needed.