Branch Performance Leader & Team Growth Coach

Rexel1; Lancaster; On-site; GBP 55,000 - 75,000; Full time

Job summary

Rexel UK is seeking a Lead Branch Manager to coach and motivate the team, oversee daily operations and ensure health and safety compliance.

You will monitor key metrics, manage customer accounts, pricing and stock, and prepare regular performance reports, stepping in for the Area Branch Manager as required. The role demands strong leadership, excellent communication and cross‑functional collaboration.

Qualifications

• Strong negotiation and communication skills.
• Proficiency in team development and training facilitation.
• Excellent customer service orientation with focus on long-term relationships.
• Solid understanding of inventory management practices and stock control.
• Strong organisational skills for daily operations.

Responsibilities

• Coach and motivate the team to drive branch performance.
• Oversee day-to-day operations and ensure health & safety standards.
• Monitor metrics (quote conversion, overrides, inventory) and drive improvements.
• Manage customer accounts, pricing and terms to protect profitability.
• Resolve operational or customer issues and prepare performance reports.
• Identify training needs and support promotional activity.
• Collaborate with supply chain and finance; step in for Area Branch Manager when needed.

Skills

Negotiation skills

Communication

Team development

Customer service

Inventory management

Organisational skills

Cross-functional collaboration

Analytical skills

Job description

Rexel UK is seeking a Lead Branch Manager to coach and motivate the team, oversee daily operations and ensure health and safety compliance.

You will monitor key metrics, manage customer accounts, pricing and stock, and prepare regular performance reports, stepping in for the Area Branch Manager as required. The role demands strong leadership, excellent communication and cross‑functional collaboration.