Branch Manager – Growth & Customer Excellence (Sales)

REXEL; Priorslee Village; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Bonuses: Performance Related Bonus

33 days annual leave (including bank)

Learning opportunities from day one

Health & wellbeing programs

Staff discounts and exclusive offers

Job summary

Rexel UK is seeking a Branch Manager for the Telford branch to lead business growth, empower a diverse team, and deliver outstanding customer service across all segments.

You will develop strategic plans, manage key accounts, monitor performance, and collaborate with other branches and suppliers to strengthen partnerships and drive profitability while maintaining high standards of health and safety.

Qualifications

• Collaboration with colleagues and partners to achieve shared objectives.
• takes action and overcomes obstacles to deliver commitments.
• Customer-centric mindset with ability to build strong relationships.
• Mentor and develop teammates to support career and organisational goals.
• Interpret and apply key financial indicators to support sound business decisions.

Responsibilities

• Strategic planning: develop and execute a strategic and tactical business plan to drive profitable growth.
• Customer management: execute plans for selected accounts with quality customer contact.
• Service excellence: ensure branch targets are met across all segments with a focus on customer experience.
• Performance monitoring: track sales, profitability and KPIs, ensure SOPs and safety regulations are followed.
• Collaboration: work with other branches, support teams and stakeholders for smooth operations.
• Data utilisation: use data to create reports for budgeting and performance management.
• Team leadership: lead and develop branch colleagues and foster a positive environment.
• Supplier engagement: collaborate with key suppliers to drive joint activities.

Skills

Collaboration

Takes accountability

Customer focus

Develops others

Financial acumen

Job description

Rexel UK is seeking a Branch Manager for the Telford branch to lead business growth, empower a diverse team, and deliver outstanding customer service across all segments.

You will develop strategic plans, manage key accounts, monitor performance, and collaborate with other branches and suppliers to strengthen partnerships and drive profitability while maintaining high standards of health and safety.