Branch Manager - Sales & Retail

HR GO Recruitment; Tunstall; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Company pension

Employee discount

Free on-site parking

Progression opportunities

Job summary

HRGO Recruitment in Stoke-on-Trent is seeking a Branch Manager to lead a busy retail operation. You will drive sales, coach your team and ensure outstanding customer service while managing day-to-day branch performance.

You should have a proven track record as a Sales Store/Branch Manager, with strong negotiation and KPI skills. The role offers a base salary of £33,000 plus £40,000 OTE, plus a progression path and benefits including a pension and on-site parking.

Qualifications

• Experience in sales leadership roles (Sales Store Manager, Store Manager, Branch Manager or Showroom Manager).
• Proven track record of hitting sales targets and KPIs.
• Strong communication, negotiation and closing skills.

Responsibilities

• Driving sales, revenue and branch performance against targets.
• Lead from the front by engaging customers and closing sales.
• Coach and develop a team of salespeople and maintain high performance.
• Monitor KPIs, conversion rates and individual performance.
• Identify opportunities to increase revenue and maximise sales.
• Set targets, address underperformance and celebrate achievements.
• Deliver excellent customer service and resolve customer issues.
• Manage staffing, rotas and holidays; oversee orders and stock accuracy.
• Coordinate fitter schedules and maintain service standards.
• Ensure company procedures and security standards are followed.

Job description

£33,000 to £40,000 per year, bonus,commission,progression

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

28/10/2026

About this job

Branch Manager

• Sales & Retail Location: Stoke-on-Trent Salary: £33,000 basic + £40,000 OTE Hours: 40 hours per week, including weekends Are you a Sales Store Manager who thrives on hitting targets, closing deals and earning commission?

HRGO Recruitment are looking for a driven, commercially minded Branch Manager to lead a successful retail operation in Stoke-on-Trent.

This is an opportunity for an ambitious Sales Manager, Store Manager or Showroom Manager who wants to take ownership of sales performance, lead a team and maximise their earning potential.

This is a sales-led management role, not a back-office position.

You'll be hands-on with customers, leading sales conversations, closing deals and coaching your team to deliver outstanding results.

If you're competitive, target-driven and know how to turn sales opportunities into revenue, we'd love to hear from you.

What's in it for you? £33,000 basic salary £40,000 OTE Performance-related bonus Personal sales commission Opportunity to progress your career Potential progression towards business ownership Company pension Employee discount Free on-site parking

What will you be doing?

You'll take responsibility for the branch's sales performance, team development and day-to-day operations.

Your main responsibilities will include: Driving sales, revenue and branch performance against targets Leading from the front by actively engaging customers and closing sales Managing, motivating and coaching a team of salespeople Monitoring KPIs, conversion rates and individual sales performance Identifying opportunities to increase revenue and maximise sales Developing a competitive, high-performing and customer-focused team Setting targets, challenging underperformance and celebrating success Delivering excellent customer service and resolving customer issues Managing staffing levels, rotas and holidays Overseeing orders, administration, stock accuracy and branch presentation Coordinating independent fitter schedules and maintaining service standards Ensuring company procedures and security standards are followed

What we're looking for We're interested in people who understand sales, enjoy leading a team and are motivated by achieving results.

You'll ideally have: Experience as a Sales Store Manager, Store Manager, Branch Manager, Showroom Manager or Sales Manager A proven track record of hitting sales targets and KPIs Strong face-to-face sales, negotiation and closing skills Experience leading, motivating and developing a sales team A commercial mindset with the ability to identify opportunities to grow revenue The confidence to challenge performance and drive accountability Excellent communication and customer service skills A proactive, competitive and results-driven approach Flexibility to work 40 hours per week, including weekends A full UK driving licence is preferred.

Which backgrounds could suit this role?

We're particularly interested in candidates from sales-driven environments such as: Furniture | Beds | Flooring | Kitchens | Bathrooms | Home Improvements | Automotive | Retail Showrooms You don't necessarily need experience in the same industry.

If you've successfully managed a sales team, consistently delivered against targets and know how to drive commercial results, your experience could be a great fit.

Ready for your next challenge?

If you're currently a Sales Store Manager or Sales Manager looking for a role where you can lead from the front, grow a business and earn £40,000 OTE, we want to hear from you.