Branch Operations Manager

Extrastaff; Watford; On-site; GBP 35,000 - 41,000; Full time

Job summary

Join a dynamic and award-winning recruitment agency as a Branch Operations Manager in Watford. This role offers an exciting opportunity to lead a new branch, focusing on business development and service delivery. With a positive culture and significant investment in employee training, you will be part of a company that values its people and rewards performance. Enjoy a competitive salary, uncapped commission, and a range of benefits including private healthcare and career progression opportunities. If you're driven and passionate about success, this is the perfect role for you.

Benefits

Private Healthcare

Death in service benefit

Company pension scheme

28 days holiday plus birthday

Additional holiday for length of service

Fast career progression opportunities

Exceptional onboarding

Annual award scheme

Benefits Platform with discounts

Access to Learning Management System

Qualifications

• Ability to engage with multiple stakeholders effectively.
• Strong problem-solving and time management skills.

Responsibilities

• Ensure team converts new clients and maximizes potential with existing clients.
• Oversee efficient service delivery to meet client obligations.
• Understand financial performance and branch profitability.

Skills

Positive attitude

Motivational skills

Strong listening skills

Time management

Problem-solving skills

Commercial awareness

Job description

Branch Operations Manager - Watford

Extrastaff is a highly professional, successful, award-winning recruitment agency specialising in the supply of temporary driving & industrial personnel. Operating from over 50 locations across the UK, we now have an exciting opportunity for a Branch Operations Manager for our new branch in Watford.

Our positive culture and team spirit are unique and fun. With significant investment in our bespoke in-house IT system, we have elevated our operations. We have doubled our turnover in the last 2 years to £81m, with forecasts set to increase. Join us if you want to be part of a company that invests in its people and rewards them well.

The Person

• Positive attitude, personal drive, passion, and a winning mentality
• Motivational, enthusiastic, and resilient
• Strong listening skills and ability to engage with multiple stakeholders
• Ability to work under pressure and meet focused timelines
• Good time management and problem-solving skills
• Commercial awareness

The Role

• Business Development: Ensure the team converts new clients and maximises potential within existing clients.
• Service Delivery: Oversee all activities related to the efficient and effective provision of services to meet client contractual obligations.
• Financial Performance: Understand the financial position of the branch, including desk and branch profitability, and take appropriate actions. Demonstrate competency in understanding financial figures.
• Development: Ensure employees are well-trained, adaptable to market changes, and responsive to client needs.

We Offer

• Basic salary of £35,000 per annum
• Uncapped commission with no threshold on gross & net revenue
• Additional targeted bonuses of up to £4,000 per annum in quarterly payments
• Private Healthcare
• Death in service benefit
• Company pension scheme
• 28 days holiday plus your birthday as an additional day
• Additional holiday for length of service
• Exceptional onboarding with our bespoke HM Management System and ongoing support
• Benefits Platform offering high street discounts & deals
• Annual award scheme for outstanding performance
• Access to our bespoke Learning Management System for ongoing development
• Fast career progression opportunities

**We pride ourselves on employing people from various sectors, including recruitment, providing them with the tools, training, coaching, trust, and respect to succeed in the recruitment industry.**