Branch Operations Leader – Equipment Hire

VP Rail; Runcorn; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

30 days annual leave

Company Pension

Life Assurance cover

Save As You Earn Scheme

Cycle to work scheme

Free on site parking

Free Tool Hire

Training & Development Opportunities

Regular Discounts

Job summary

ESS (Equipment, Safety, and Services) in the UK is seeking an Assistant Branch Manager for the ESS division to support the Branch Manager and ensure smooth daily operations.

You will safeguard asset availability for hire, coordinate deliveries and collections, and work closely with the workshop to keep equipment in good condition and repairs managed efficiently. The role emphasizes leading the team, ensuring compliance, and developing colleagues in a culture of service.

Qualifications

• Experience in a leadership position.
• Exceptional communication skills.
• Passion for delivering excellent customer service.
• Ability to manage change and be flexible.
• Strong attention to detail with high accuracy.
• Full UK driving licence.

Responsibilities

• Provide full support to the Branch Manager and ensure efficient day-to-day branch running.
• Ensure assets are available for hire and deliveries/collections are on time.
• Work with workshop to keep assets in good order and repairs managed efficiently.
• Ensure the team delivers exceptional customer service.
• Assist in branch compliance and support administrative duties.
• Ensure colleagues are trained and developed to carry out their roles.

Skills

Leadership

Communication

Customer service

Change management

Attention to detail

Relationship building

Motivator

Working under pressure

Administration skills

Initiative

Driving licence (UK)

Job description

ESS (Equipment, Safety, and Services) in the UK is seeking an Assistant Branch Manager for the ESS division to support the Branch Manager and ensure smooth daily operations.

You will safeguard asset availability for hire, coordinate deliveries and collections, and work closely with the workshop to keep equipment in good condition and repairs managed efficiently. The role emphasizes leading the team, ensuring compliance, and developing colleagues in a culture of service.