Assistant Branch Manager

VP Rail; Runcorn; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

30 days annual leave

Company Pension

Life Assurance cover

Save As You Earn Scheme

Cycle to work scheme

Free on site parking

Free Tool Hire

Training & Development Opportunities

Regular Discounts

Job summary

ESS (Equipment, Safety, and Services) in the UK is seeking an Assistant Branch Manager for the ESS division to support the Branch Manager and ensure smooth daily operations.

You will safeguard asset availability for hire, coordinate deliveries and collections, and work closely with the workshop to keep equipment in good condition and repairs managed efficiently. The role emphasizes leading the team, ensuring compliance, and developing colleagues in a culture of service.

Qualifications

• Experience in a leadership position.
• Exceptional communication skills.
• Passion for delivering excellent customer service.
• Ability to manage change and be flexible.
• Strong attention to detail with high accuracy.
• Full UK driving licence.

Responsibilities

• Provide full support to the Branch Manager and ensure efficient day-to-day branch running.
• Ensure assets are available for hire and deliveries/collections are on time.
• Work with workshop to keep assets in good order and repairs managed efficiently.
• Ensure the team delivers exceptional customer service.
• Assist in branch compliance and support administrative duties.
• Ensure colleagues are trained and developed to carry out their roles.

Skills

Leadership

Communication

Customer service

Change management

Attention to detail

Relationship building

Motivator

Working under pressure

Administration skills

Initiative

Driving licence (UK)

Job description

Job Introduction

• As our Assistant Branch Manager in ESS you will provide full support to the Branch Manager, ensuring the efficient running of the branch on a day to day basis.
• You will need to ensure our assets are available for hire when customers need them, to deliver and collect safely on time, every time. Working closely with the workshop ensuring all assets are in good working order and any repairs are managed effectively.
• The role of Assistant Branch Manager is also pivotal in ensuring that the whole team are able to deliver this exceptional service to the customers.
• Assisting in the compliance of the branch and supporting all administrative duties.
• Ensuring branch colleagues are trained and developed effectively to be able to carry out their roles.

Key Responsibilities

• As our Assistant Branch Manager in ESS you will provide full support to the Branch Manager, ensuring the efficient running of the branch on a day to day basis.
• You will need to ensure our assets are available for hire when customers need them, to deliver and collect safely on time, every time. Working closely with the workshop ensuring all assets are in good working order and any repairs are managed effectively.
• The role of Assistant Branch Manager is also pivotal in ensuring that the whole team are able to deliver this exceptional service to the customers.
• Assisting in the compliance of the branch and supporting all administrative duties.
• Ensuring branch colleagues are trained and developed effectively to be able to carry out their roles.

What We’re Looking For

• Experience of working in a leadership position
• Exceptional communication skills
• Passion for delivering excellent customer service
• Effectively manage change and be flexible
• Good attention to detail with a high level of accuracy
• Capable of building strong relationships
• Positive role model and strong Motivator
• Ability to cope under pressure in a high volume environment & multitask
• Excellent administration skills – able to demonstrate a high level of accuracy
• Ability to work on own initiative
• Full UK driving licence

What We Can Offer You

• 30 days annual leave to include bank holidays
• Company Pension
• Life Assurance cover
• Save As You Earn Scheme
• Cycle to work scheme
• Free on site parking
• Free Tool Hire
• Training & Development Opportunities
• Regular Discounts (eg. Samsung, Nike, Airbnb, Virgin Wines)

A Little Bit About Us

ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.

As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.

At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.

Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.