Branch Operations & Customer Service Associate

Euro Car Parts Limited; Hull and East Yorkshire; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Enhanced annual leave including Bank H

Career growth across UK & Europe

Life assurance

24/7 Employee Assistance Programme

Exclusive gym discounts

Comprehensive healthcare perks

Cycle to Work Scheme

Retail & Staff discounts

Job summary

LKQ is seeking a Branch Assistant in Hull to support deliveries, warehouse tasks and trade-counter service. You'll work in a busy branch environment, helping keep stock accurate, vehicles safe and customers satisfied. Training will be provided to build multi-skilled competency across operations.

You'll contribute to daily branch goals, handle Click & Collect where needed and maintain high service standards in a fast-paced setting across the LKQ UK network.

Qualifications

• Experience in delivery driving, warehouse, logistics or branch support.
• Hold a full, clean UK driving licence.
• Strong communication and customer service skills.
• Ability to work efficiently in a busy environment.
• Good organizational skills and attention to detail.
• Basic IT skills and comfort with handheld devices/warehouse systems.
• Willingness to learn and adapt; team-focused.

Responsibilities

• Deliver products safely, accurately and on time, ensuring customer satisfaction.
• Support warehouse operations and stock management.
• Assist at trade counters and handle customer queries.
• Carry out daily vehicle safety checks and keep company vehicles clean.
• Maintain stock accuracy with regular stock checks.
• Use delivery tech and handheld devices effectively.
• Contribute to branch audits and governance requirements.

Skills

Delivery driving

Warehouse operations

Branch support

Full UK driving licence

Communication & customer service

Organisational skills

Health & Safety awareness

IT & handheld devices

Team player

Vehicle compliance

Tools

Handheld devices

Warehouse systems

ePOD technology

Job description

LKQ is seeking a Branch Assistant in Hull to support deliveries, warehouse tasks and trade-counter service. You'll work in a busy branch environment, helping keep stock accurate, vehicles safe and customers satisfied. Training will be provided to build multi-skilled competency across operations.

You'll contribute to daily branch goals, handle Click & Collect where needed and maintain high service standards in a fast-paced setting across the LKQ UK network.