Branch Assistant: Delivery & Customer Service

Euro Car Parts Limited; Carrville; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave (Including Bank

Exciting Career Growth

Life Assurance for Peace of Mind

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

LKQ in the United Kingdom is hiring a Branch Assistant to join our busy branch, combining customer deliveries, warehouse tasks and trade counter support to keep the operation running smoothly.

You will deliver products on time, build strong customer relationships and work as part of a friendly team. A full UK driving licence and a positive, can-do attitude are essential, with full training provided. We offer competitive pay and extensive growth opportunities across the UK & Europe.

Qualifications

• Previous experience in a delivery driving, warehouse, logistics or branch support role.
• A full, clean UK driving licence.
• Strong communication and customer service skills.
• The ability to work efficiently in a busy, fast-paced environment.
• Good organisational skills and attention to detail.
• Understanding of Health & Safety practices.
• Basic IT skills and confidence using handheld devices or warehouse systems.

Responsibilities

• Deliver products safely, accurately and on time, ensuring every customer receives excellent service.
• Build positive relationships with customers and represent the business professionally at every opportunity.
• Support Click & Collect customers and assist at the trade counter when needed.
• Help resolve customer queries and contribute to a positive customer experience.
• Pick, pack and prepare customer orders accurately and efficiently.
• Assist with goods receiving, stock movements and dispatch activities.
• Maintain excellent stock accuracy through daily stock checks and inventory procedures.
• Support stock takes and ensure products are stored safely and correctly.
• Help maintain excellent shelf availability and warehouse organisation.
• Carry out daily vehicle safety checks before every journey.
• Ensure company vehicles remain clean, roadworthy and compliant with company standards.
• Use delivery technology, including ePOD systems and handheld devices, accurately and effectively.
• Drive safely at all times, promoting our safety-first culture and protecting our customers, colleagues and communities.

Skills

Delivery driving

Warehouse operations

Branch support

Customer service

Driving licence

Tools

Handheld devices

Job description

LKQ in the United Kingdom is hiring a Branch Assistant to join our busy branch, combining customer deliveries, warehouse tasks and trade counter support to keep the operation running smoothly.

You will deliver products on time, build strong customer relationships and work as part of a friendly team. A full UK driving licence and a positive, can-do attitude are essential, with full training provided. We offer competitive pay and extensive growth opportunities across the UK & Europe.