Branch Operations Coordinator

Novus Property Solutions; Birmingham; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

27 days holiday + bank holidays (pro‑r

Company pension up to 7.5%

Discounted healthcare and lifestyle’

Volunteer day per year

Length of service awards

Job summary

Novus Property Solutions is seeking a Branch Administrator for the Smethwick office. You will provide essential administrative support to our operations, coordinating with Contract and Commercial Managers to keep day-to-day delivery on track.

The role is office-based (minimum 4 days per week) with one day at home, 37.5 hours, and a strong emphasis on organisation, communication and using in-house systems. You’ll join a dynamic, longstanding maintenance and refurbishment team across Great Britain.

Qualifications

• Highly organised, methodical and able to communicate clearly both verbally and in writing.
• Good level of computer skills and comfortable using in-house systems.

Responsibilities

• Order goods, materials and services to support the smooth running of the branch operations.
• Manage the stock of office and welfare supplies and ensure office maintenance is kept up to date with compliance.
• Issue Sub contractor PO’s as required.
• Ensure Novus Gold Vision and other systems including COINS are kept up to date and accruals cleared on the relevant system.
• Assist with commercial administration, e.g. copying files, filing, running 'dummy code' reports, assigning PO numbers for invoice payments, etc.
• Timesheet collation for trade colleagues on a weekly basis.
• Assist in the transition from One Trace to One Serve systems.
• Assist with contract management administration, such as, sub-contractor questionnaires, providing reports on live contract and update status.
• ISO information all kept up to date including notice boards with relevant information.
• Support Customer Service and Social Value initiatives by populating notification and introduction letters.
• Collect, distribute and send post on a daily basis; keep relevant records up to date.
• Assist in arranging meetings, e.g. book rooms, send invites, arrange refreshments.
• Provide general administrative support, such as filing, note taking, holiday approvals administration, etc.
• Answer telephone calls and direct to relevant teams/colleagues in a professional, effective and timely manner.

Skills

Organisational skills

Communication skills

Computer literacy

Job description

Novus Property Solutions is seeking a Branch Administrator for the Smethwick office. You will provide essential administrative support to our operations, coordinating with Contract and Commercial Managers to keep day-to-day delivery on track.

The role is office-based (minimum 4 days per week) with one day at home, 37.5 hours, and a strong emphasis on organisation, communication and using in-house systems. You’ll join a dynamic, longstanding maintenance and refurbishment team across Great Britain.