Branch Operations Administrator

Novus Property Solutions Ltd; Birmingham; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

27 days holiday + BH

Pension scheme up to 7.5%

Discounted healthcare

Taste card discounts

Volunteer day

Length of service awards

Job summary

Novus Property Solutions is seeking a Branch Administrator to provide essential administrative support to the operational office, assisting Contract and Commercial Managers in day-to-day delivery for clients and customers.

The role is office-based with a hybrid arrangement (minimum 4 days in the office per week, 1 day at home) and offers a structured induction to upskill you in our processes and procedures.

Qualifications

• Highly organised with strong written and verbal communication.
• Good level of computer skills; familiar with branch office systems.
• Experience in administrative support or office environment.

Responsibilities

• Order goods, materials and services to support branch operations.
• Manage stock of office and welfare supplies and ensure office maintenance is up to date with compliance.
• Issue Sub contractor POs as required.
• Assist with commercial administration, e.g. copying files, filing, reports, PO numbers for invoice payments.
• Timesheet collation for trade colleagues on a weekly basis.
• Assist in the transition from One Trace to One Serve systems.
• Assist with contract management administration, such as questionnaires and live contract reports.
• ISO information kept up to date including notice boards.
• Support Customer Service and Social Value initiatives by populating letters.
• Collect, distribute and send post daily; keep records up to date.
• Assist in arranging meetings: book rooms, invites, refreshments.
• Provide general administrative support such as filing and holiday approvals.
• Answer telephone calls and direct to relevant teams.

Skills

Highly organised

Excellent communication

Good computer skills

Experience with branch office systems

Administrative support

Tools

COINS

Novus Gold Vision

One Trace

One Serve

Job description

Novus Property Solutions is seeking a Branch Administrator to provide essential administrative support to the operational office, assisting Contract and Commercial Managers in day-to-day delivery for clients and customers.

The role is office-based with a hybrid arrangement (minimum 4 days in the office per week, 1 day at home) and offers a structured induction to upskill you in our processes and procedures.