Branch Operations Administrator

Novus Property Solutions Ltd; Smethwick; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Salary & benefits

Holidays 27 days

Company pension 7.5%

Healthcare discounts

Taste card discounts

Volunteer day

Job summary

Novus Property Solutions is seeking a Branch Administrator for our Smethwick office. You will provide essential administrative support to the operational team, coordinating orders, file management and communication with Contract and Commercial Managers.

The role is office-based with hybrid flexibility (minimum 4 days in the office, 1 day at home) and a 37.5 hour week. You should be highly organised with strong computer skills and be comfortable using our in-house systems.

Responsibilities

• Order goods, materials and services to support branch operations.
• Manage stock of office and welfare supplies and ensure compliant maintenance.
• Issue sub-contractor POs as required.
• Keep Novus Gold Vision and COINS up to date and accruals cleared.
• Assist with commercial administration including filing, dummy code reports, and PO numbering.
• Collate timesheets weekly for trades.
• Assist transition from One Trace to One Serve.
• Assist contract management admin with subcontractor questionnaires and live contract reports.
• Keep ISO information up to date and notice boards current.
• Support customer service and social value initiatives with letters.
• Handle daily post and maintain records.
• Arrange meetings: book rooms, invites, refreshments.
• Provide general admin support including filing, notes, holiday approvals.
• Answer calls and route to relevant teams promptly.

Job description

Novus Property Solutions is seeking a Branch Administrator for our Smethwick office. You will provide essential administrative support to the operational team, coordinating orders, file management and communication with Contract and Commercial Managers.

The role is office-based with hybrid flexibility (minimum 4 days in the office, 1 day at home) and a 37.5 hour week. You should be highly organised with strong computer skills and be comfortable using our in-house systems.