Branch Manager - Total Plumbing

LBS Builders Merchants Ltd; Tenby; Remote; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Profit Share Bonus

Staff discount scheme

Career development opportunities

Job summary

TOTAL Plumbing, part of the LBS Group, is seeking a Branch Manager for its Tenby branch. You’ll lead by example, drive sales, manage stock, and ensure compliance with company policies while delivering outstanding customer service.

Hours average 43.25 per week (Mon-Fri 7.30am–4.30pm, some Saturdays). Salary offered according to experience. This is a full-time role based in Tenby, UK.

Qualifications

• Proven track record in leading a team and achieving targets.
• Strong customer service focus and relationship building.
• Experience with stock control and financial awareness.

Responsibilities

• Managing the day-to-day operations of the branch.
• Leading, developing, and motivating the team to perform at their best.
• Driv ing sales and growing the customer base.
• Building relationships with customers and suppliers.
• Managing stock purchasing, storage, and annual stock takes.
• Monitoring financial performance and achieving budget targets.
• Overseeing health & safety and company compliance.

Skills

Leadership

Sales driven

Customer service

Stock management

Budgeting

Health & Safety

Job description

Branch Manager – TOTAL Plumbing – Location: Tenby

Are you a natural leader with a passion for driving performance and delivering outstanding customer service? TOTAL Plumbing, part of the LBS Group, is looking for an experienced Branch Manager to join our Tenby branch and lead it to continued success.

What You’ll be doing:

As Branch Manager, you’ll be responsible for the effective, efficient and profitable running of the branch. You’ll lead by example, motivating your team to achieve sales and service goals, while ensuring compliance with company policies and procedures.

Your key responsibilities will include:

• Managing the day-to-day operations of the branch.
• Leading, developing, and motivating your team to perform at their best.
• Driving sales and identifying opportunities to grow the customer base.
• Building strong relationships with customers and suppliers.
• Managing stock purchasing, storage, and annual stock takes.
• Monitoring financial performance, achieving budgetary targets, and improving profitability.
• Overseeing health & safety, HR, and company compliance standards.

About You:

We’re looking for someone who is commercially aware, highly organised, and customer-focused, with the drive to deliver results. You’ll bring:

• Previous management experience, ideally within the plumbing & heating trade, retail, or merchanting environment.
• Strong leadership and people management skills.
• A proven track record in driving sales and achieving targets.
• Excellent communication and relationship-building abilities.
• Good financial and operational awareness.
• A proactive and hands‑on approach to problem solving.

What we offer:

Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work:An average of 43.25 hours per week, Monday to Friday from 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary:Depending on Experience

Interested?

At TOTAL Plumbing, we pride ourselves on offering excellent service and building long-term relationships with our customers. As Branch Manager, you’ll have the opportunity to make a real impact, shape the branch’s success, and develop your career within a supportive, well-established business.