Branch Manager - Total Plumbing

Total Plumbing; Tenby; On-site; GBP 35,000 - 58,000; Full time

Benefits offered by this job

Profit Share Bonus Scheme

Discount portal for brands

Digital GP access

Staff discount scheme

Death in Service benefit

Formal training & progression

Job summary

TOTAL Plumbing in Tenby seeks a Branch Manager to lead the local branch, drive sales and ensure excellent customer service. You will manage operations, motivate the team, and maintain stock control while upholding company policies.

With responsibility for profitability and compliance, you’ll build strong relationships with customers and suppliers, and lead by example in a busy retail plumbing environment.

Qualifications

• Proven experience in managing a branch or team.
• Strong leadership and people management skills.
• Track record in driving sales and achieving targets.
• Excellent communication and relationship-building abilities.
• Good financial and operational awareness.

Responsibilities

• Manage day-to-day operations of the branch.
• Lead, develop and motivate the team to perform at their best.
• Drive sales and identify opportunities to grow the customer base.
• Build relationships with customers and suppliers.
• Oversee stock purchasing, storage and annual stock takes.
• Monitor financial performance and profitability.
• Oversee health & safety, HR and compliance standards.

Skills

Leadership

People management

Sales & targets

Communication

Financial awareness

Job description

Branch Manager – TOTAL Plumbing

Location: Tenby

Are you a natural leader with a passion for driving performance and delivering outstanding customer service? TOTAL Plumbing, part of the LBS Group, is looking for an experienced Branch Manager to join our Tenby branch and lead it to continued success.

What You’ll Be Doing

As Branch Manager, you’ll be responsible for the effective, efficient and profitable running of the branch. You’ll lead by example, motivating your team to achieve sales and service goals, while ensuring compliance with company policies and procedures.

Your Key Responsibilities Will Include

• Managing the day-to-day operations of the branch.
• Leading, developing, and motivating your team to perform at their best.
• Driving sales and identifying opportunities to grow the customer base.
• Building strong relationships with customers and suppliers.
• Managing stock purchasing, storage, and annual stock takes.
• Monitoring financial performance, achieving budgetary targets, and improving profitability.
• Overseeing health & safety, HR, and company compliance standards.

About You

• Previous management experience, ideally within the plumbing & heating trade, retail, or merchanting environment.
• Strong leadership and people management skills.
• A proven track record in driving sales and achieving targets.
• Excellent communication and relationship-building abilities.
• Good financial and operational awareness.
• A proactive and hands-on approach to problem solving.

What We Offer

• Profit Share Bonus Scheme
• Online discount portal including money off retail brands and holidays
• Employee Care Helpline and access to a digital GP
• Staff discount scheme
• Death in Service benefit
• Formal training and career progression opportunities

Hours of work: An average of 43.25 hours per week, Monday to Friday from 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: Depending on Experience

Interested?

At TOTAL Plumbing, we pride ourselves on offering excellent service and building long-term relationships with our customers. As Branch Manager, you’ll have the opportunity to make a real impact, shape the branch’s success, and develop your career within a supportive, well‑established business.

Branch Manager - Total Plumbing

Tenby, Pembrokeshire, United Kingdom

SA70 7NG

Depending on Experience

Permanent - Full-time

Closing date: 23/10/2026

Job reference: ZR1679609TenBMTP