Branch Manager: Drive Sales & Service Excellence

Total Plumbing; Tenby; On-site; GBP 35,000 - 58,000; Full time

Benefits offered by this job

Profit Share Bonus Scheme

Discount portal for brands

Digital GP access

Staff discount scheme

Death in Service benefit

Formal training & progression

Job summary

TOTAL Plumbing in Tenby seeks a Branch Manager to lead the local branch, drive sales and ensure excellent customer service. You will manage operations, motivate the team, and maintain stock control while upholding company policies.

With responsibility for profitability and compliance, you’ll build strong relationships with customers and suppliers, and lead by example in a busy retail plumbing environment.

Qualifications

• Proven experience in managing a branch or team.
• Strong leadership and people management skills.
• Track record in driving sales and achieving targets.
• Excellent communication and relationship-building abilities.
• Good financial and operational awareness.

Responsibilities

• Manage day-to-day operations of the branch.
• Lead, develop and motivate the team to perform at their best.
• Drive sales and identify opportunities to grow the customer base.
• Build relationships with customers and suppliers.
• Oversee stock purchasing, storage and annual stock takes.
• Monitor financial performance and profitability.
• Oversee health & safety, HR and compliance standards.

Skills

Leadership

People management

Sales & targets

Communication

Financial awareness

Job description

TOTAL Plumbing in Tenby seeks a Branch Manager to lead the local branch, drive sales and ensure excellent customer service. You will manage operations, motivate the team, and maintain stock control while upholding company policies.

With responsibility for profitability and compliance, you’ll build strong relationships with customers and suppliers, and lead by example in a busy retail plumbing environment.