Branch Manager - Growth, Strategy & Service Leadership

REXEL; Whickham; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Company Car

Pension & Life Assurance

Bonus scheme

33 days leave

Learning & Development

Health & wellbeing

Staff discounts

Job summary

Rexel UK seeks a Branch Manager for the Gateshead Metro Riverside Park branch to lead a busy electrical wholesale operation. You will drive growth, manage a team, and deliver exceptional service while strengthening supplier partnerships.

This role emphasizes strategic planning, customer management, service excellence, and data-driven performance with a strong focus on safety and compliance, fostering a collaborative, high-performance culture.

Qualifications

• Leadership experience to guide branch teams and achieve targets.
• Strong strategic planning and execution to drive growth and profitability.
• Analytical mindset to interpret data and drive performance improvements.
• Collaborative approach to work with branches, suppliers and support functions.
• Customer-focused mindset to build long-term relationships and deliver value.

Responsibilities

• Strategic Planning: Develop and implement a strategic plan to drive growth and profitability.
• Customer Management: Execute plans for key accounts with quality contact and delivery.
• Service Excellence: Meet service targets across all segments with top customer experience.
• Performance Monitoring: Track sales, profitability, and KPIs, ensuring SOP compliance.
• Collaboration: Coordinate with other branches and stakeholders for smooth operations.
• Data Utilisation: Create reports for budgeting and performance insights.
• Team Leadership: Develop and engage branch colleagues to meet targets.
• Supplier Engagement: Partner with key suppliers for joint customer activities.

Skills

Leadership

Strategic planning

Data analysis

Collaboration

Customer focus

Job description

Rexel UK seeks a Branch Manager for the Gateshead Metro Riverside Park branch to lead a busy electrical wholesale operation. You will drive growth, manage a team, and deliver exceptional service while strengthening supplier partnerships.

This role emphasizes strategic planning, customer management, service excellence, and data-driven performance with a strong focus on safety and compliance, fostering a collaborative, high-performance culture.