Branch Manager

Rexel UK Ltd; Gateshead; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Company Car Scheme

Pension & life assurance

Performance related bonus

33 days annual leave including bank =H

Staff discounts and exclusive holiday

Learning opportunities from day one

Free virtual GP service and wellbeing

Job summary

Rexel UK Ltd in Gateshead is recruiting a Branch Manager for the Gateshead Metro Riverside Park branch. You will lead a fast-paced branch, develop the business plan, manage customer relationships, and drive service excellence across all segments.

You will partner with suppliers, monitor KPIs, and coach a high-performing team to achieve growth targets, while upholding Rexel values and safety standards.

Qualifications

• Behaviours that will set you up for success include collaboration, accountability, customer focus, developing others, and financial acumen.
• Experience in leading a branch or retail team is preferred.
• Strong strategic planning and data-driven decision-making.

Responsibilities

• Strategic Planning: Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets
• Customer Management: Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation
• Service Excellence: Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences
• Performance Monitoring: Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations
• Collaboration: Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business
• Data Utilisation: Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management
• Team Leadership: Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment
• Supplier Engagement: Collaborate with key suppliers to drive joint customer activities and strengthen partnerships

Skills

Collaboration

Takes accountability

Customer focus

Develops others

Financial acumen

Job description

Company Description

As a global leader in electrical wholesale, Rexel distributes advanced electrical and energy-efficient products worldwide. We deliver smart, sustainable solutions engineered to enhance comfort, safety, and security across residential, commercial, and industrial sectors.

Company Description

As a global leader in electrical wholesale, Rexel distributes advanced electrical and energy-efficient products worldwide. We deliver smart, sustainable solutions engineered to enhance comfort, safety, and security across residential, commercial, and industrial sectors.

We are currently seeking a Branch Manager to lead our Gateshead Metro Riverside Park branch

This is an exciting opportunity for a dynamic and strategic leader who is passionate about driving business growth, empowering teams, and delivering exceptional customer service.

If you thrive in a fast-paced environment, excel in building relationships and have an aptitude for strategic planning, then this is the perfect opportunity for you!

The Benefits Of a Career With Rexel

• Company Car Scheme
• Contributory pension scheme and life assurance
• Bonuses:Performance Related Bonus scheme
• Time Off:33 days annual leave(including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
• Support & Development:Extensive learning opportunities from day one
• Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
• Perks:Staff discounts, exclusive holiday offers and free financial support and education

Job Description

As a Branch Manager, you will play a pivotal role in ensuring the success of the branch.

Your Key Responsibilities Will Include

• Strategic Planning:Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets
• Customer Management:Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation
• Service Excellence:Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences
• Performance Monitoring:Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations
• Collaboration:Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business
• Data Utilisation:Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management
• Team Leadership:Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment
• Supplier Engagement:Collaborate with key suppliers to drive joint customer activities and strengthen partnerships

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, the behaviours that will set you up for success include:

• COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives
• TAKES ACCOUNTABILTY: Takes action, addresses obstacles to get work done and meets commitments
• CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions
• DEVELOP OTHERS: developing people to meet both their career goals & the organisations goals
• FINANCIAL ACUMEN: Interpreting & applying understanding of Key financial indicators to make better business decisions

Additional Information

At Rexel UK, we actively seek talent with different experiences, background and perspectives because we know that diversity drives fresh ideas and great results.

Working together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.