Branch Manager

REXEL; Whickham; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Company Car

Pension & Life Assurance

Bonus scheme

33 days leave

Learning & Development

Health & wellbeing

Staff discounts

Job summary

Rexel UK seeks a Branch Manager for the Gateshead Metro Riverside Park branch to lead a busy electrical wholesale operation. You will drive growth, manage a team, and deliver exceptional service while strengthening supplier partnerships.

This role emphasizes strategic planning, customer management, service excellence, and data-driven performance with a strong focus on safety and compliance, fostering a collaborative, high-performance culture.

Qualifications

• Leadership experience to guide branch teams and achieve targets.
• Strong strategic planning and execution to drive growth and profitability.
• Analytical mindset to interpret data and drive performance improvements.
• Collaborative approach to work with branches, suppliers and support functions.
• Customer-focused mindset to build long-term relationships and deliver value.

Responsibilities

• Strategic Planning: Develop and implement a strategic plan to drive growth and profitability.
• Customer Management: Execute plans for key accounts with quality contact and delivery.
• Service Excellence: Meet service targets across all segments with top customer experience.
• Performance Monitoring: Track sales, profitability, and KPIs, ensuring SOP compliance.
• Collaboration: Coordinate with other branches and stakeholders for smooth operations.
• Data Utilisation: Create reports for budgeting and performance insights.
• Team Leadership: Develop and engage branch colleagues to meet targets.
• Supplier Engagement: Partner with key suppliers for joint customer activities.

Skills

Leadership

Strategic planning

Data analysis

Collaboration

Customer focus

Job description

• Experience Level (for career site): Experienced Professional
• Contract Type: Permanent
• Job Family: Sales

Company Description

As a global leader in electrical wholesale, Rexel distributes advanced electrical and energy-efficient products worldwide. We deliver smart, sustainable solutions engineered to enhance comfort, safety, and security across residential, commercial, and industrial sectors.

We are currently seeking aBranch Managerto lead our Gateshead Metro Riverside Park branchThis is an exciting opportunity for a dynamic and strategic leader who is passionate about driving business growth, empowering teams, and delivering exceptional customer service.

If you thrive in a fast-paced environment, excel in building relationships and have an aptitude for strategic planning, then this is the perfect opportunity for you!

The Benefits of a Career with Rexel:

• Company Car Scheme
• Contributory pension scheme and life assurance
• Bonuses:Performance Related Bonus scheme
• Time Off:33 days annual leave(including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
• Support & Development:Extensive learning opportunities from day one
• Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
• Perks:Staff discounts, exclusive holiday offers and free financial support and education

Job Description

As a Branch Manager, you will play a pivotal role in ensuring the success of the branch.

Your key responsibilities will include:

Strategic Planning:Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets

Customer Management:Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation

Service Excellence:Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences

Performance Monitoring:Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations

Collaboration:Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business

Data Utilisation:Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management

Team Leadership:Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment

Supplier Engagement:Collaborate with key suppliers to drive joint customer activities and strengthen partnerships

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include:

COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives

TAKES ACCOUNTABILTY: Takes action, addresses obstacles to get work done and meets commitments

CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions

DEVELOP OTHERS: developing people to meet both their career goals & the organisations goals

FINANCIAL ACUMEN: Interpreting & applying understanding of Key financial indicators to make better business decisions

Additional Information

At Rexel UK, we actively seek talent with different experiences, background and perspectives because we know that diversity drives fresh ideas and great results.

Working together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.