Branch Leader: Elevate Customer Experience & Growth

Description This; Peterhead; Sur place; GBP 40 000 - 50 000; Plein temps

Avantages offerts par ce poste

Private medical insurance

Pension scheme

Annual performance bonus

Training and development

Salary sacrifice benefits

Life assurance

Wellbeing benefits

Volunteer days

Résumé du poste

Nationwide is seeking a Branch Manager for our Peterhead, Aberdeenshire branch. The role is permanent, full-time (35 hours/week, Monday to Saturday) with training based virtually in-branch.

You will lead a team on the high street, maximise customer outcomes, and implement the branch business plan while maintaining FCA standards. We offer a comprehensive benefits package and opportunities for career progression within Nationwide’s extensive UK network of over 600 branches.

Qualifications

• Experience in managing people in a busy retail environment.
• Ability to meet FCA standards and deliver top-notch customer service.
• Demonstrated commercial understanding and ability to create positive outcomes for customers.

Responsabilités

• Lead branch floor teams, ensure staff are trained and performing at their best.
• Develop and implement the branch business plan and manage customer expectations.

Connaissances

Leadership

Customer service

Team management

Retail knowledge

Description du poste

Nationwide is seeking a Branch Manager for our Peterhead, Aberdeenshire branch. The role is permanent, full-time (35 hours/week, Monday to Saturday) with training based virtually in-branch.

You will lead a team on the high street, maximise customer outcomes, and implement the branch business plan while maintaining FCA standards. We offer a comprehensive benefits package and opportunities for career progression within Nationwide’s extensive UK network of over 600 branches.