Branch Leader – Aberdeen: Drive Team Performance

Nationwide; Aberdeen City; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Private medical insurance

Competitive pension

Annual performance-related bonus

Training and development

Job summary

Nationwide in Aberdeen is seeking a Branch Manager to lead our team and drive outstanding customer service and branch performance.

You will coach colleagues, develop capability, and deliver results in a digital environment while upholding our purpose, values and customer-first approach.

This is a 6-month full-time secondment, 35 hours per week, with a comprehensive benefits package.

Qualifications

• Fantastic team management and leadership capabilities that will shine through and motivate the team around you.
• Proven success in a Retail branch environment with the ability to deliver results to expectations.
• A clear and methodical approach, handling complex issues effectively.

Responsibilities

• Lead and coach the branch team to deliver a superior customer experience and achieve branch goals.
• Drive performance and strategic aims while developing colleagues and potential.
• Support a digital-first approach and pass on knowledge to enable continuous improvement.

Skills

Team leadership

Retail banking experience

Customer service excellence

Digital environment aptitude

Job description

Nationwide in Aberdeen is seeking a Branch Manager to lead our team and drive outstanding customer service and branch performance.

You will coach colleagues, develop capability, and deliver results in a digital environment while upholding our purpose, values and customer-first approach.

This is a 6-month full-time secondment, 35 hours per week, with a comprehensive benefits package.