Branch Leader: High Street Banking Team Lead

Nationwide; Caernarfon; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Private medical insurance

Pension

Annual bonus

Training & development

Salary sacrifice scheme

Life assurance

Wellhub health options

Volunteer days

Job summary

Nationwide in Caernarfon, Wales, is seeking a Branch Manager to lead the team and ensure the best customer experience on the high street. The role is permanent and full-time, 35 hours per week, Monday to Saturday, with training based virtually in-branch.

You will manage people, develop the branch business plan, and ensure FCA standards and excellent service while leveraging Nationwide’s benefits and career development opportunities.

Qualifications

• Experience of managing people in a busy retail environment.
• Strong leadership with a commercial mindset.
• Knowledge of financial regulations and processes.
• Ability to lead by example and deliver top notch customer service.

Responsibilities

• Lead branch team to deliver excellent customer experience.
• Develop and implement the branch business plan.
• Ensure training and development of staff.
• Manage daily operations and use branch computer systems.

Skills

People management

Retail experience

Commercial awareness

Financial regulations

Job description

Nationwide in Caernarfon, Wales, is seeking a Branch Manager to lead the team and ensure the best customer experience on the high street. The role is permanent and full-time, 35 hours per week, Monday to Saturday, with training based virtually in-branch.

You will manage people, develop the branch business plan, and ensure FCA standards and excellent service while leveraging Nationwide’s benefits and career development opportunities.