Branch & Delivery Associate

LKQ Europe; Inverness; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Career Growth across UK & Europe

Life Assurance

24/7 Employee Assistance Programme

Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

LKQ Europe is seeking a Branch Assistant to join a busy UK branch. You will deliver products, assist with warehouse tasks, and support customers at the trade counter, helping keep the branch running smoothly and delivering on our customer promise.

You’ll play a vital role in maintaining service standards, handling deliveries safely, and building positive customer relationships across the team and with local customers.

Qualifications

• Previous experience in a delivery driving, warehouse, logistics or branch support role.
• A full, clean UK driving licence.
• Strong communication and customer service skills.
• The ability to work efficiently in a busy, fast-paced environment.
• Good organisational skills and attention to detail.
• An understanding of safe working practices and Health & Safety.
• Basic IT skills and confidence using handheld devices or warehouse systems.
• A flexible, reliable and team-focused approach.
• Experience within the automotive, retail or logistics sector would be an advantage, as would knowledge of stock control, warehouse operations, vehicle compliance or ePOD technology—but these aren't essential, as full training will be provided.

Responsibilities

• Deliver products safely, accurately and on time, ensuring every customer receives excellent service.
• Build positive relationships with customers and represent the business professionally at every opportunity.
• Support Click & Collect customers and assist at the trade counter when needed.
• Help resolve customer queries and contribute to a positive customer experience.
• Pick, pack and prepare customer orders accurately and efficiently.
• Assist with goods receiving, stock movements and dispatch activities.

Skills

Delivery driving

Warehouse

Logistics

Branch support

UK driving licence

Customer service

Team player

IT skills

Job description

LKQ Europe is seeking a Branch Assistant to join a busy UK branch. You will deliver products, assist with warehouse tasks, and support customers at the trade counter, helping keep the branch running smoothly and delivering on our customer promise.

You’ll play a vital role in maintaining service standards, handling deliveries safely, and building positive customer relationships across the team and with local customers.