Branch Banking Advisor & Cashier

HSBC Holdings plc; Caernarfon; On-site; GBP 21,000 - 27,000; Full time

Job summary

HSBC Holdings plc in Caernarfon is seeking a Customer Service Representative- Cashier to be the first point of contact for customers in a branch. You will handle cash withdrawals and deposits while ensuring a high quality, personalised and efficient service.

You will proactively identify and address simple customer needs and contribute to achieving branch targets. The role emphasizes fair treatment of customers, energy, and a drive to deliver excellent customer experience.

Responsibilities

• Handle cash withdrawals and deposits.
• Provide high-quality, personalised, friendly and efficient service to HSBC customers.
• Pro-actively identify and address simple customer needs.
• Deliver service excellence and efficiency.
• Promote and deliver multi-channel engagement.
• Support the branch and identify customer opportunities.

Job description

HSBC Holdings plc in Caernarfon is seeking a Customer Service Representative- Cashier to be the first point of contact for customers in a branch. You will handle cash withdrawals and deposits while ensuring a high quality, personalised and efficient service.

You will proactively identify and address simple customer needs and contribute to achieving branch targets. The role emphasizes fair treatment of customers, energy, and a drive to deliver excellent customer experience.