Branch Assistant/Van Driver

LBS Builders Merchants; Ammanford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Profit Share Bonus Scheme

Online discount portal

Employee Care Helpline

staff discount scheme

Death in Service benefit

formal training and career progression

Job summary

Total Plumbing in Ammanford is seeking a reliable Branch Assistant/Van Driver to join our team. You will split your time between delivering goods to our customers and supporting branch operations, representing the business on the road and in the trade counter. Hours are an average of 43.25 hours per week, Monday to Friday 7.30am – 4.30pm, plus every other Saturday morning 8.00am–12.00pm.

Salary: NMW. We offer a profit share, online discounts, employee care helpline, staff discounts, death in

Qualifications

• A valid UK driving licence.
• Excellent customer service and communication skills.
• A smart, professional appearance and positive attitude.
• Ability to work as part of a team and independently.
• Flexible approach to supporting different areas of branch operations.
• Forklift truck certification is desirable (training can be provided).

Responsibilities

• Drive company vehicles safely and in accordance with legal requirements.
• Carry out daily vehicle inspections and report defects.
• Secure loads and maintain accurate delivery documentation.
• Deliver products to customers and obtain signatures.
• Keep vehicles clean and roadworthy at all times.
• Serve customers in the branch and assist with stock preparation.
• Assist with loading vehicles and operating fork trucks (certification needed).
• Receive goods inwards, check quantities and conditions.
• Carry out stock checks and support stocktakes.
• Maintain showroom and warehouse standards following health & safety rules.

Skills

Driving licence

Customer service

Communication

Professional appearance

Teamwork

Flexibility

Forklift certification

Job description

Location: Total Plumbing Ammanford

We’re looking for a reliable and customer-focused Branch Assistant/Van Driver to join our Total Plumbing team. If you enjoy being on the road, providing excellent customer service, and supporting day-to-day operations in a fast-paced environment, this could be the perfect role for you.

About the Role:

This is a dual role where you’ll split your time between delivering goods to our customers and supporting branch operations. You’ll represent our business on the road by ensuring safe, efficient, and professional delivery of products. When not driving, you’ll assist in the warehouse and trade counter, serving customers, preparing stock, and maintaining a safe and tidy environment.

Key Responsibilities

As a Driver:

• Safely operate company vehicles in line with legal requirements.
• Carry out daily vehicle inspections and report defects.
• Secure all loads and ensure accurate delivery documentation.
• Deliver products to customers, obtaining signatures for all deliveries.
• Keep vehicles clean, tidy, and roadworthy at all times.

As a Branch Assistant:

• Serve customers in the branch, providing advice and assistance.
• Prepare stock for delivery and support with warehouse organisation.
• Assist with loading vehicles and operating fork trucks (with certification).
• Receive goods inwards, checking quantities, condition, and accuracy.
• Carry out stock checks and support periodic stocktakes.
• Maintain showroom and warehouse standards in line with health & safety requirements.

What We’re Looking For:

• A valid UK driving licence.
• Excellent customer service and communication skills.
• A smart, professional appearance and positive attitude.
• Ability to work as part of a team and independently.
• Flexible approach to supporting different areas of branch operations.
• Forklift truck certification is desirable (training can be provided).

What we offer:

• Profit Share Bonus Scheme
• Online discount portal including money off retail brands and holidays
• Employee Care Helpline and access to a digital GP
• staff discount scheme
• Death in Service benefit
• formal training and career progression opportunities

Hours of work: An average of 43.25 hours per week, Monday to Friday from 7.30am - 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: NMW

Interested? At TOTAL Plumbing, we’re part of a trusted and well-established group that values its people. If you’re reliable, hardworking, and enjoy variety, you’ll fit right in.