Customer-Focused Branch Assistant & Van Driver

Total Plumbing; Ammanford; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Profit Share Bonus Scheme

Online discount portal including money

Employee Care Helpline and access to a

staff discount scheme

Death in Service benefit

formal training and career progression

Hours of work: 43.25 hours per week (7

Salary: NMW

Job summary

Total Plumbing in Ammanford is seeking a reliable Branch Assistant/Van Driver to support daily branch operations and deliver to customers.

You'll split time between on-the-road deliveries and warehouse/trade counter tasks, ensuring safe vehicle operation, accurate paperwork, stock preparation, and friendly customer service in a busy retail environment.

The role offers practical training, job stability, and benefits as listed, with average hours around 43 per week and progression opportunities.

Qualifications

• A valid UK driving licence.
• Excellent customer service and communication skills.
• Smart, professional appearance and positive attitude.
• Ability to work as part of a team and independently.
• Flexible approach to supporting different areas of branch operations.
• Forklift certification is desirable (training can be provided).

Responsibilities

• Safely operate company vehicles in line with legal requirements.
• Carry out daily vehicle inspections and report defects.
• Secure all loads and ensure accurate delivery documentation.
• Deliver products to customers, obtaining signatures for all deliveries.
• Keep vehicles clean, tidy, and roadworthy at all times.
• Serve customers in the branch, providing advice and assistance.
• Prepare stock for delivery and support with warehouse organisation.
• Assist with loading vehicles and operating fork trucks (with certification).
• Receive goods inwards, checking quantities, condition, and accuracy.
• Carry out stock checks and support periodic stocktakes.
• Maintain showroom and warehouse standards in line with health & safety requirements.

Skills

Driving licence

Customer service

Communication skills

Teamwork

Flexible approach

Forklift certification

Tools

Forklift

Job description

Total Plumbing in Ammanford is seeking a reliable Branch Assistant/Van Driver to support daily branch operations and deliver to customers.

You'll split time between on-the-road deliveries and warehouse/trade counter tasks, ensuring safe vehicle operation, accurate paperwork, stock preparation, and friendly customer service in a busy retail environment.

The role offers practical training, job stability, and benefits as listed, with average hours around 43 per week and progression opportunities.