Branch Assistant/Van Driver

LBS Builders Merchants Ltd; Ammanford; Hybrid; GBP 23,000 - 25,000; Full time

Benefits offered by this job

Profit Share Bonus Scheme

Online discount portal

Employee Care Helpline and digital GP

Staff discount scheme

Death in Service benefit

Formal training and career progression

Job summary

Total Plumbing Ammanford is seeking a reliable Branch Assistant/Van Driver to join our team. The role blends on-the-road delivery with branch and warehouse support, ensuring safe, professional service to customers and smooth day-to-day operations.

You'll split time between delivering goods and assisting in stock preparation, loading, and shopfloor duties. A valid UK driving licence and strong customer service are essential; forklift training can be provided if needed.

Qualifications

• A valid UK driving licence.
• Excellent customer service and communication skills.
• A smart, professional appearance and positive attitude.
• Ability to work as part of a team and independently.
• Flexible approach to supporting different areas of branch operations.
• Forklift truck certification is desirable (training can be provided).

Responsibilities

• As a Driver: safely operate company vehicles, perform daily vehicle inspections, secure loads and obtain delivery signatures, keep vehicles tidy and roadworthy.
• As a Branch Assistant: serve customers in the branch, prepare stock for delivery, assist with loading and warehouse organisation, receive goods and support stock checks.
• Support with health & safety standards and showroom/warehouse upkeep.

Skills

Driving licence

Customer service

Communication

Team player

Forklift certification desired

Job description

Branch Assistant/Van Driver

Location: Total Plumbing Ammanford

We’re looking for a reliable and customer-focused Branch Assistant/Van Driver to join our Total Plumbing team. If you enjoy being on the road, providing excellent customer service, and supporting day-to-day operations in a fast-paced environment, this could be the perfect role for you.

About the Role:

This is a dual role where you’ll split your time between delivering goods to our customers and supporting branch operations. You’ll represent our business on the road by ensuring safe, efficient, and professional delivery of products. When not driving, you’ll assist in the warehouse and trade counter, serving customers, preparing stock, and maintaining a safe and tidy environment.

Key Responsibilities

As a Driver:

• Safely operate company vehicles in line with legal requirements.
• Carry out daily vehicle inspections and report defects.
• Secure all loads and ensure accurate delivery documentation.
• Deliver products to customers, obtaining signatures for all deliveries.
• Keep vehicles clean, tidy, and roadworthy at all times.

As a Branch Assistant:

• Serve customers in the branch, providing advice and assistance.
• Prepare stock for delivery and support with warehouse organisation.
• Assist with loading vehicles and operating fork trucks (with certification).
• Receive goods inwards, checking quantities, condition, and accuracy.
• Carry out stock checks and support periodic stocktakes.
• Maintain showroom and warehouse standards in line with health & safety requirements.

What We’re Looking For:

• A valid UK driving licence.
• Excellent customer service and communication skills.
• A smart, professional appearance and positive attitude.
• Ability to work as part of a team and independently.
• Flexible approach to supporting different areas of branch operations.
• Forklift truck certification is desirable (training can be provided).

What we offer:

• Profit Share Bonus Scheme
• Online discount portal including money off retail brands and holidays
• Employee Care Helpline and access to a digital GP
• staff discount scheme
• Death in Service benefit
• formal training and career progression opportunities

Hours of work:An average of 43.25 hours per week, Monday to Friday from 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary:NMW

Interested?
At TOTAL Plumbing, we’re part of a trusted and well-established group that values its people. If you’re reliable, hardworking, and enjoy variety, you’ll fit right in.