Branch Assistant — Customer Service & Sales

Ad Talent; Hull and East Yorkshire; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Your weekends are your own.

Full time or part time opportunities.

Five weeks' paid holiday plus bank hol

Health Cash Plan and Company Sick Pay.

Retail discounts and Friends andFamily

Life Assurance Cover.

Paid volunteering time.

Job summary

Stevenswood is hiring a Branch Assistant in Hull to help customers, prepare quotes and get orders ready for dispatch. You’ll support sales and keep customers updated from enquiry to installation.

This hands-on role rewards friendly service, good organisation and a can-do attitude, with responsibilities across answering enquiries, keeping stock moving and ensuring the branch runs smoothly.

Qualifications

• Strong customer service skills and clear communication.
• Good numeracy, literacy and attention to detail.
• Confident in following up enquiries and spotting sales opportunities.
• Willingness to learn about products and systems.

Responsibilities

• Look after customers: answering enquiries and keeping them updated from first enquiry through to installation.
• Supporting sales: preparing quotes using our industry-specific software, explaining products and promotions, and contacting existing or lapsed customers to generate business.
• Keeping orders moving: managing stock efficiently, picking orders and organising loads for dispatch.
• Getting the details right: updating customer records, taking payments and helping with end of day banking and reports.
• Pitching in as a team: keeping the branch clean, organised and safe, supporting colleagues and working towards branch targets.

Skills

Customer service

Communication

Numeracy

Organisation

Team player

Job description

Stevenswood is hiring a Branch Assistant in Hull to help customers, prepare quotes and get orders ready for dispatch. You’ll support sales and keep customers updated from enquiry to installation.

This hands-on role rewards friendly service, good organisation and a can-do attitude, with responsibilities across answering enquiries, keeping stock moving and ensuring the branch runs smoothly.