Branch Administrator - Fast-Paced Admin & Scheduling Pro

Stannah Group; Orpington; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Market aligned salary

Profit share bonus scheme

25 days holiday

Pension scheme

SimplyHealth Cash Plan

Life Assurance

Long service award

Employee discounts

Employee assistance programme

Enhanced maternity/paternity

Free parking

Job summary

Stannah Group in Orpington is seeking a Branch Administrator to provide comprehensive administrative support for the London infrastructure Service Branch. You will liaise by telephone, email and face-to-face with customers and colleagues, delivering a friendly, professional service.

The role covers Health & Safety, Customer Service, Operations, Finance, Risk and Employee Development, with Monday-Thursday 9am–5.15pm and Friday 9am–4.45pm. Experience in busy offices and MS Office is desirable.

Qualifications

• Previous experience in a busy administrative role.
• Excellent planning, prioritisation, and organisational skills.
• Proficiency in Microsoft Office and strong data interpretation skills.
• Strong interpersonal and communication abilities.
• Comfortable working under pressure and handling sensitive situations with professionalism.

Responsibilities

• Provide full administrative support to the branch and service team.
• Maintain strong communication with both internal and external stakeholders.
• Raise and check invoices, handle customer records, and perform general office duties.
• Taking customer calls and dealing with their queries.
• Schedule planned maintenance and liaise directly with customers.
• Promote and ensure Health & Safety compliance across all branch activity.

Skills

Administrative experience

Microsoft Office

Data interpretation

Interpersonal skills

Organisation & planning

Tools

Microsoft Office

Job description

Stannah Group in Orpington is seeking a Branch Administrator to provide comprehensive administrative support for the London infrastructure Service Branch. You will liaise by telephone, email and face-to-face with customers and colleagues, delivering a friendly, professional service.

The role covers Health & Safety, Customer Service, Operations, Finance, Risk and Employee Development, with Monday-Thursday 9am–5.15pm and Friday 9am–4.45pm. Experience in busy offices and MS Office is desirable.