Branch Administrator

Virtual Hire Staffing; Northampton; On-site; GBP 30,000 - 35,000; Full time

Job summary

Virtual Hire Staffing are seeking an experienced Branch Administrator for an established estate agency in Northampton. The role covers busy office support across both Estate Agency and Auction operations.

The ideal candidate is highly organised, detail-focused and thrives in a fast-paced environment, handling multiple tasks with a calm, proactive approach.

Qualifications

• Exceptionally organised with great attention to detail.
• Confident juggling multiple priorities and deadlines.
• Proactive and able to think on your feet.
• Excellent telephone manner and communication skills.
• Comfortable using CRM systems, Microsoft Office and Excel.

Responsibilities

• Provide wide-ranging admin support across the branch.
• Manage appointments, diaries and CRM information.
• Coordinate EPCs, floor plans and property documentation.
• Manage invoicing, spreadsheets and records.
• Conduct AML and identification checks.
• Arrange viewings and valuations and liaise with clients and solicitors.
• Support Auction operation: prepare materials and assist during auctions.

Skills

Highly organized

Attention to detail

Multitasking

Proactive

Strong communicator

Telephone etiquette

Team player

Tools

CRM systems

Microsoft Office

Excel

Job description

Job Summary

Leading Independent Estate Agency | Northampton

Circa £30,000–£35,000 DOE

Full-time | Monday to Friday including alternate Saturdays.

Are you a brilliant administrator who thrives in a busy environment, loves keeping everything organised and can confidently juggle multiple priorities?

We’re recruiting for one of Northampton’s leading independent estate agencies, looking for an experienced and highly organised Branch Administrator to join their established team.This is a key role at the heart of the business, supporting both the Estate Agency and Auction operations.

It’s fast-paced, varied and ideal for someone who takes pride in getting things right and enjoys being the person everyone can rely on to keep things moving.

What you’ll be doing...

You’ll provide wide-ranging administrative support across the branch, including:

• Preparing property particulars, valuation letters, contracts and Memorandums of Sale
• Managing appointments, diaries and CRM information
• Coordinating EPCs, floor plans and property documentation
• Managing invoicing, spreadsheets and administrative records
• Completing and recording AML and identification checks
• Answering enquiries and arranging viewings and valuations
• Liaising with clients, buyers, vendors, solicitors and other third parties

You’ll also play an important role in the Auction operation, helping to prepare property particulars, catalogues and legal packs, liaising with solicitors and ensuring everything is ready for auction day. You’ll support the Auctioneer during auctions, including recording bids and assisting with contracts and deposits.

About you...

Above all, we’re looking for a really strong administrator – someone proactive, capable and comfortable taking ownership.

You’ll be:

• Exceptionally organised with great attention to detail
• Confident juggling multiple priorities and deadlines
• Proactive and able to think on your feet
• A confident communicator with a great telephone manner
• Comfortable using CRM systems, Microsoft Office and Excel
• Calm under pressure and happy working as part of a busy team

Previous estate agency, property, conveyancing or auction experience would be a great advantage but we’re equally interested in experienced administrators from other fast-paced, detail-driven environments who can quickly get to grips with the property world.

The details...

Salary: Circa £30,000–£35,000 DOE

Location: Moulton Park - Northampton

Working pattern: Full-time Monday to Friday 9-5, plus alternate Saturdays. Saturday working forms part of the contracted hours and has been reflected within the advertised salary.

You’ll be joining a highly regarded, long-established independent property business where this role genuinely matters. If you’re looking for plenty of variety, responsibility and the opportunity to become an integral part of a close-knit team, we’d love to hear from you!