Boutique Manager: Elevate Events & Sales

The Estée Lauder Companies; Birmingham; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Product discount

Job summary

Jo Malone London in Birmingham is seeking a Boutique Manager to elevate in-store events and ensure smooth store operations. You will lead a team, align them with the Boutique and Brand vision, and deliver outstanding customer experiences while promoting our luxury fragrance lines.

The role emphasizes coaching, high service standards, and the ability to drive sales targets in a premium beauty environment.

Qualifications

• Proven retail experience at Supervisor or above level.
• Experience of coaching/mentoring others to achieve their full potential.
• Drive to achieve sales and customer service targets.
• Flexible availability across days/hours; discuss availability with hiring manager.
• Proof of right to live and work in the country.

Responsibilities

• Elevate in-store events and bridal consultations to showcase offerings.
• Ensure the smooth running of the store and a high standard of service.
• Keep the team aligned with the Boutique and Brand vision.

Skills

Retail leadership

Coaching/mentoring

Customer service

Sales target drive

Job description

Jo Malone London in Birmingham is seeking a Boutique Manager to elevate in-store events and ensure smooth store operations. You will lead a team, align them with the Boutique and Brand vision, and deliver outstanding customer experiences while promoting our luxury fragrance lines.

The role emphasizes coaching, high service standards, and the ability to drive sales targets in a premium beauty environment.