Boutique Manager & Events Lead

The Estée Lauder Companies; Belfast City District; On-site; GBP 26,000 - 42,000; Full time

Benefits offered by this job

Competitive industry salary

Commission scheme

Product discount

Training & development

Job summary

Jo Malone London in Belfast is seeking a Boutique Manager to lead luxury in-store experiences and host wedding consultations, helping to bottle memories with our signature fragrance rituals.

You will elevate in-store events, oversee smooth store operations, and ensure the team embodies the Boutique and Brand vision, delivering inspirational and personalized service to every guest. The role requires flexible availability across days/hours and a passion for beauty retail.

Qualifications

• Proven retail experience at Supervisor or above level, preferably within beauty
• The ability to provide inspirational, authentic and personalized customer service
• Experience of coaching/mentoring others to achieve their full potential and to succeed
• A drive to achieve sales and customer service targets
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proof of right to live and work in the country

Responsibilities

• As Boutique Manager, elevate in-store events.
• Be accountable for the smooth running of the store and ensure all your team are aligned in the Boutique and Brand vision.

Job description

Jo Malone London in Belfast is seeking a Boutique Manager to lead luxury in-store experiences and host wedding consultations, helping to bottle memories with our signature fragrance rituals.

You will elevate in-store events, oversee smooth store operations, and ensure the team embodies the Boutique and Brand vision, delivering inspirational and personalized service to every guest. The role requires flexible availability across days/hours and a passion for beauty retail.