Boutique Luxury Client Advisor

Christian Louboutin; Greater London; On-site; GBP 25,000 - 38,000; Full time

Job summary

Christian Louboutin in the United Kingdom seeks a luxury retail professional to join our boutique team. You will deliver exceptional service, embody the brand’s elegance, and drive client relationships through informed product knowledge and in-store CRM.

You will help maintain store standards, support daily operations, and contribute to achieving personal and store targets while reflecting the brand’s values of authenticity, excellence, and creativity.

Responsibilities

• Uphold and promote the Company’s standards of retail excellence by consistently delivering exceptional service.
• Actively strive to achieve key performance indicators, to improve store results and reach individual and store targets.
• Provide an engaging and unique client experience, surpassing client expectations at every opportunity, being guided by the Christian Louboutin Sales Ceremony.
• Demonstrate and reflect the luxury brand image through the service you deliver, your positive attitude, personal grooming, and by displaying professionalism at all times.
• Be an expert in product information, including knowledge of the influence of the design, the construction and craftsmanship of the product, the materials utilised, and how to care for the product.
• Build and maintain quality relationships with clients, ensuring loyalty to the brand through personal interaction and active clienteling.
• Drive CRM in store, demonstrating an entrepreneurial approach and effectively utilising all tools available to you.
• Show dedication to fostering a positive, supportive and rewarding team culture, effectively collaborating with all team members.
• Support with the daily operations, inventory movements and back-office activities, as well as ensuring the upkeep and maintenance of the store.
• Always adhere to Company policies and procedures and act with a sense of corporate responsibility, always representing the brand appropriately, including on social media.
• Demonstrate commitment to Diversity, Equity & Inclusion initiatives and be an advocate for environmental and social responsibility, supporting sustainable practices.
• Integrate the Company values in to your daily role, fostering a culture of diversity, autonomy and creativity.

Skills

Can do attitude

Attention to detail

Outlook & Excel

Communication skills

Grooming guidelines

Adaptable & flexible

Job description

Christian Louboutin in the United Kingdom seeks a luxury retail professional to join our boutique team. You will deliver exceptional service, embody the brand’s elegance, and drive client relationships through informed product knowledge and in-store CRM.

You will help maintain store standards, support daily operations, and contribute to achieving personal and store targets while reflecting the brand’s values of authenticity, excellence, and creativity.