Luxury Client Advisor - Elevate Boutique Experience

Christian Louboutin; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Christian Louboutin is seeking a luxury retail professional to deliver exceptional service and drive clienteling in-store. You will represent the brand with professionalism, knowledge of product craftsmanship and maintenance, and a focus on building client relationships to promote loyalty.

Join a team dedicated to diversity, inclusion, and responsible practices, while upholding the brand's iconic image across luxury footwear and beauty lines.

Qualifications

• Experience in luxury retail or premium brand environment is preferred.
• Ability to deliver exceptional service and meet KPIs.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver exceptional service aligned with luxury standards.
• Strive to achieve store KPIs and individual targets.
• Provide engaging client experiences and clienteling.
• Showcase brand image through grooming and professionalism.
• Be an expert on product information, care, materials, and construction.
• Build and maintain relationships with clients to drive loyalty.
• Utilise CRM in-store tools to engage clients and manage data.
• Support with daily store operations, inventory and back-office tasks.
• Adhere to company policies and social media guidelines.
• Support Diversity, Equity & Inclusion and sustainable practices.

Skills

Customer service

Sales targets

Clienteling

Communication

Attention to detail

Outlook / Excel

Tools

Microsoft Outlook

Microsoft Excel

Job description

Christian Louboutin is seeking a luxury retail professional to deliver exceptional service and drive clienteling in-store. You will represent the brand with professionalism, knowledge of product craftsmanship and maintenance, and a focus on building client relationships to promote loyalty.

Join a team dedicated to diversity, inclusion, and responsible practices, while upholding the brand's iconic image across luxury footwear and beauty lines.